Terms of Service

1. Acceptance of Terms

By accessing and using Ceynoma's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Use of Services

Our services are provided for personal, non-commercial use. You agree to:

• Provide accurate and complete information
• Maintain the security of your account and password
• Notify us immediately of any unauthorized use of your account
• Not use our services for any illegal or unauthorized purpose
• Not interfere with or disrupt the integrity of our services

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, pricing, or other content is accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.

4. Orders and Payments

By placing an order, you agree that:

• All orders are subject to product availability
• We reserve the right to refuse or cancel any order
• Prices are subject to change without notice
• Payment must be made in full before order dispatch
• You are responsible for providing accurate delivery information

5. Shipping and Delivery

We aim to process and ship orders within 2-3 business days. Delivery times may vary based on location and shipping method selected. Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by customs or shipping carriers.

6. Returns and Refunds

Our return policy includes:

• Products must be returned within 14 days of delivery
• Items must be unused and in original packaging
• Proof of purchase is required for all returns
• Refunds will be processed within 7-10 business days
• Shipping costs are non-refundable unless the product is defective

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Ceynoma and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Ceynoma shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services. Our total liability shall not exceed the amount paid by you for the products or services in question.

9. Product Disclaimers

Our Ayurvedic products are intended for external use only unless otherwise specified. Results may vary based on individual conditions. Consult a healthcare professional before using any new product, especially if you have allergies or medical conditions. We are not responsible for adverse reactions.

10. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

11. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services following any changes constitutes acceptance of those changes.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

13. Contact Information

For questions about these Terms of Service, please contact us at: